While the title of this article is
a little misleading – both are effective, after all – a micromanager is less
effective. They might get things done perfectly on the first attempt 100
percent of the time, but chances are they're also getting less done. There's a
reason it's good to make mistakes: we need to make them to learn from them, and
a good manger is one that allows us to make mistakes and explains the issue
rather than just fixing it themselves.
1
What makes someone an effective manager?
A good manager helps their team
get their work done as quickly and as well as possible, minimizing the risk of
anything being subpar. They tell their employees what to do, give them an idea
of the bigger picture, and then leave them to do things their own way while
still making themselves available if needed.
2
What makes someone a micromanager?
This clip by The Soderquist
Center is a parody of what an extreme micromanager might look like:
hovering over his employee's shoulder worrying about what font he's using
rather than being in his office, happy that he's given sufficient guidance and
is about to receive a satisfactory end result. While micromanaging might
result in a perfect piece of work, it will likely have taken twice as long and
the manager will find that he's been neglecting his own work.
3
What's the difference?
The word "micro" comes
from the Greek word for "small." When defining them on paper,
the difference is simple and obvious: a manager focuses on the big picture,
deals with problems as they arise and keeps themselves distant but available,
while a micromanager gets involved in every little detail to the point that
they're actually slowing things down. Of course, like with most things,
it's not as easy to apply definitions to real life, which leads to the next
point...
4
Are you a micromanager?
It's an easy test: consider what
you did at work today. If a lot of it was work that you should have
delegated – or did delegate and then snatched back – then you're
micromanaging. If you're spending all your time watching your employees
rather than doing your own work, you're micromanaging.
Here's a simple test: which
one sounds more like you?
- Towards
the end of a day where you've been dealing with extra tasks on top of your
usual responsibilities, an employee comes up to you and offers to
help. You tell them what they can do, how to do it, and then go and
get on with something else.
- Your
employees are required to shred all their paper at the end of the day, and
you get into the habit of staying late to put the pieces back together and
then scold someone for doing it wrong.
I'll give you a hint: if the second
one sounds acceptable, you're definitely a micromanager.
5
How to stop micromanaging
Even parents
have to learn to step back and let their children make their own
mistakes: see your employees as your children, and let them try. They
might surprise you, and you'll find you've been worrying about nothing. If it
does go wrong, first make sure that there truly is a problem by asking
yourself:
- Is it a
small problem that I can quickly fix myself? If yes, do so, and
mention it to the relevant employee if it's likely to recur.
- Is it
wrong, or is it just not the way I would have done it? If the latter,
leave it – and the employee – alone.
If you find that your close
supervision really was justified, resist the urge to go out there and
gloat, and consider two things:
- Am I
the problem for not giving adequate guidance? If yes, get back to your office
and prepare for a meeting in which you give them better advice, or
call in the specific person responsible to talk about what they did wrong
– you might even find that their method is better if you give them a
chance to explain it. Employees are not mind readers, and the fastest
way to make everyone happy is to share the secret of how to get it
right.
- Is
employee X the problem by not being up to the job? If the same employee keeps
making the same mistakes no matter how much you try to help them, then
perhaps it's time to decide whether to retrain them or fire them: would
they improve with training, or are you destined to forever redo their
work?
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